Common questions about orders, shipping, and returns.
Pretty much everything when your order is over $100. There are exceptions for very large items, or serialized items (firearms and silencers).
That can depend on the product but generally it's 5-7 business days for me to receive a product to then ship it to you. I am not able to stock a lot of products yet so I am purchasing items from my suppliers as orders are placed. As the business grows I will be able to stock more items.
If you placed an order and need to remedy the shipping address please email us at [email protected]
You will receive an email when you place your order, and when I ship the item to you. Otherwise I will reach out directly to you via the email that you provided during checkout.
All payments are processed through Authorize.net and your card information is stored there as well if you choose to do so. I never see your full credit card number, just the last 4 digits.
At this time, we do not charge sales tax outside of Virginia. This may change in the future as the business grows and certain legal criteria are met.
I will usually choose whichever carrier offers the best combination of price and speed of delivery between USPS and UPS. I won't simply choose the slowest cheapest service.
Generally yes, of course there are exceptions. If your order contains 1 or more FFL items those will be shipped separately. The non-FFL items will go to you and the FFL items will go to your chosen dealer.
You can find our return policy on the Return Policy page.
Unfortunately this can happen from time to time. I will do my best to make things right. Please reach out to [email protected] with your order number and I will take care of you.
Please feel free to email [email protected] with any and all questions.
At any time before your order ships email us at [email protected] with your order number and the correct address.
Of course! Email us at [email protected] with your order number.
For items where I have the ability to back-order within a reasonable time frame, yes. If I'm not confident you'll get it soon then I will mark it as out of stock.